I've been a fan of Fitbit for a decade. I never had a problem except when an old unit finally died after years. No company is perfect but when you drop the ball you better have "policies" (I hate that word) that make sure your customer wants to stay. As I am on day six with no communication from fitbit, I've moved on.
If you get value from the show, please consider giving some back. We will give you a big shout out at the beginning of the next show
